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Your reviews are being read by potential customers when they are in the research stage, it is vital that you have a plan to monitor the online conversations taking place about your brand. Your reviews, as well as those of your competitors, play a vital role in this process. To assist you in creating and maintaining a good brand, we’ll create a strategy to help you manage your online reputation and present a positive image to potential customers.
55% of respondents said a 1-star or 2-star app store rating of a well-known brand’s app negatively impacts their view of the brand as a whole.
71% of respondents said a 4-star or 5-star app store rating of a well-known brand’s app positively impacts their view of the brand as a whole.
85%
of online users READ REVIEWS to determine the QUALITY and TRUST of a local business.
Reputation Brand Management Features
With the rise of online reviews, customers are connected like never before. They promote. They criticize. With equal -- and forceful -- power. What they choose to say is driven by their experience. For successful businesses, brand monitoring is an integral and constant part of customer acquisition.
REVIEWS
We measure your reviews from 20+ sites.
SOCIAL
Monitoring of all social mentions of your brand
IMAGES
Monitor images based on geo-tags.
LISTINGS
Monitoring your NAP - Name, Address, and Phone across the web.
Reporting
We supply you with the data you need to make understand your listings, rankings, citations and more. Quickly determine the increase in your company’s visibility with our easy-to-read reporting.
We offer three types of targeted strategies, each structured to meet a variety of your needs. Let us help you manage your reputation - call us today!